POLICIES

On Board Restrictions

 
For the safety and comfort of all passengers, we ask that you adhere to the following restrictions while traveling with Roong Reuang Coach:

  1. Do not drink alcoholic beverages while on board
  2. No smoking (Government law does not permit smoking on buses.)
  3. Do not eat or carry foods with strong odors in open containers on board (i.e. durian)
  4. Please use your mobile phones only when necessary
  5. Kindly lower your tone when talking as you do not wish to disturb other passengers.
  6. Pets and animals are not allowed
  7. Please remain seated while the coach is in motion

Roong Reuang coach has a zero tolerance policy for alcohol, drugs, weapons or unruly behavior.
Our drivers reserve the right to ask any passenger to leave if they feel that their behavior may harm or cause problems to other passengers.

 

Baggage Restrictions

 
Each passenger is allowed to 1 baggage of that will be stowed underneath the bus and 1 carry-on sized baggage free of charge.

  1. Baggage must not exceed 20 kg.
  2. The exceeding weight of 20 kg will be charged 3 baht per kg.

Please remember that it is your responsibility to look after your belongings. RRC will not be responsible for any lost or damaged items beyond 500 baht in value.

Questions & Answer

Questions & Answer

Policies FAQ

Passenger should arrives at least 30 minutes before the bus departure time.
No reservations are necessary. Simply arrive at the terminal at least half an hour before your selected departure time to purchase your ticket. Boarding generally begins 5 to 10 minutes prior to departure.
Travel time between Bangkok and Pattaya is approximately 2-2.5 hours.
Please call our office at 02-747-4307-8 ext. 15 between 08:30-17:00 from Monday – Saturday, beyond office hours; please call your destination bus terminal.